PakNetX PNX ACD Earns Internet Telephony 1998 Product of the Year Award.

SALEM, N.H.--(BUSINESS WIRE)--Dec. 14, 1998--

Peerless Internet Switchtry-wide recognition as the first and only H.323ny industry analysts, consultants and editors," said Chris Botting, vice president of marketing for PakNetX. d conference to the Internet call center. Video capabilities can be tapped with the simple addition of a desktop camera. Callers can reach a representative by clicking a "Connect Me" button from a company's Web site, by using a standard for the Technology Marketing Corporation. "Leveraging our relationship with the widely respected TMC Labs, the editors of Internet Telephony magazine and the engineers of TMC Labs put a tremendous amount of effort into picking the most important and influential products of 1998. The Internet Telephony magazine Product of the Year Award is designed to draw attention to those vendors whose products have helped redefine a fledgling technological anomaly into an unimagined telecommunications revolution. The PNX ACD 2.0 distinguishes itself as one of the most forward thinking and useful products announced in this field of voice/data convergence."

About Internet Telephony magazine

Internet Telephony has a circulation of 23,310 and is published by Technology Marketing Corporation. The January issue, featuring the Product of the Year awards, will be available on newsstands in mid-January.

About PakNetX

Headquartered in Salem, New Hampshire, PakNetX Corporation is the premier developer of Internet telephony and multimedia call center solutions. The PakNetX PNX(tm) ACD is the first application built upon the PakNetX PNX software-only telephone switch, providing businesses with the advanced call management features normally only found in traditional circuit-switching equipment. The PNX ACD allows companies to handle H.323/T.120-based audio, video and data calls as easily as traditional telephone calls, giving businesses unprecedented Internet-based customer service and interaction capabilities. PakNetX and the PNX ACD were recently honored with a "Best of Show" award from Customer Support Management magazine and a "Judge's Choice Award" from Computer Telephony magazine.

Editor's Note: For further information on PakNetX and an archive of news announcements, visit the Online Press Room at www.paknetx.com.

PNX is a trademark of PakNetX Corporation.